Legal

Refund Policy

Read this before you pay the gym. This website itself never charges you.

Last updated: 31 October 2026.

1. No payment on this website

promethodsgym.com does not take money. There is no cart, no payment gateway, and no “pay now” button. A refund cannot arise from this website, because the website never receives a fee.

If you pay PRO METHODS GYM, you pay the gym directly, at the premises or by a method the gym confirms with you. Keep the receipt.

2. An enquiry is free

Calling, emailing, or sending a WhatsApp message to ask about a fee does not create a charge and does not create a membership. You can stop an enquiry at any time before you pay. There is nothing to refund at that stage.

3. Before you pay

Ask the gym, and get a clear answer, on all of the following:

  • The amount, and whether it is monthly, quarterly, annual, or for personal training.
  • The start date and the end date.
  • What is included, and what is extra.
  • Whether any amount is non-refundable, and in which situations.
  • How much notice you must give to stop.

If you want a record, ask for those points by email or WhatsApp before you transfer money. Do not pay an amount you have not agreed.

4. After you have paid

Once a fee has been paid to the gym, a refund depends on the terms that were explained to you at the time of payment, and on the reason for the request.

  • If you have not started and the gym agrees the place was not confirmed, ask for the fee back. The gym will return an amount it took in error.
  • If you have started the period you paid for, any refund of the unused part is decided from the terms you were given. This page does not promise a fixed percentage, because the website is not the payment record.
  • Time you did not use because of your own travel, work, or choice is not automatically refundable.
  • A membership ended for serious misconduct, damage, or abuse of people at the gym may not be refunded, where that was explained before you paid and the law allows it.

Nothing here removes a right you have under the Consumer Protection Act, 2019, where that Act applies.

5. Personal training

Personal training is booked separately. Unused sessions are handled under the session terms the trainer or the gym confirmed before you paid. A missed session without the notice those terms require may be counted as used. Ask that notice period before you pay.

6. If the gym cannot provide access

If the gym is closed for an extended period and cannot offer the access you paid for, speak to the gym about a refund of the unused period or a extension of the dates. A short closure for a holiday, maintenance, or a safety reason is handled by notice at the gym, not by an automatic refund of the whole fee.

7. How to ask

Write to info@promethodsgym.com with the subject “Refund request”, or WhatsApp +91 93540 04877. Include your name, the phone number on the membership, the amount, the date you paid, and what you are asking for.

The gym will look at the request against the terms you were given and reply. This website cannot approve a refund by itself, and it will not show a message claiming a refund was granted.

8. Contact

PRO METHODS GYM, Real Square Building, Sector 3, Vasundhara, Ghaziabad, Uttar Pradesh 201012, India. GSTIN: 09ADUPV3418N3ZH. Phone +91 93540 04877. Email info@promethodsgym.com.